Case study · Hospitality, Retail & Studio Openings

A first-time importer with no licence, delivered in time for the opening

A client opening a fitness studio in Mumbai needed equipment from a supplier near Shanghai. They had no import licence, no sourcing experience, no way to judge the product before it shipped, and an opening date already announced. Three separate problems, only one of which is freight.

Equipment prepared for a door to door import shipmentIOR service · LCL shipment

Route: Shanghai, China → Mumbai, India

The constraint

  • Client had no import licence and no prior sourcing or import experience
  • Client was unsure about the product’s quality before it shipped
  • A fixed studio opening date left no room for delay

What we did

  • Provided Importer of Record (IOR) service through our branch partner in India, so no import licence was needed on the client’s side
  • Carried out a factory visit and quality check before the shipment was picked up
  • Structured the move as a low cost LCL shipment with door-to-door delivery timed to the opening date

Result: On time delivery for the studio opening, with quality verified before the goods even left the factory.

Who else this applies to
Gyms, wellness studios, restaurants and retail brands opening a location on a fixed date, especially first time importers without an import licence or sourcing experience.

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