Service package

When standard delivery does not apply to your cargo

This is the package for cargo that breaks assumptions. Too tall for the aircraft, too heavy for the tailgate, too wide for the lift, or destined for a site that allows deliveries on Tuesday mornings only. The freight is usually the simple part.

Tell us what needs to move

Best fit

Furniture, interior design, construction, fit-out and events

When the difficulty is physical or operational: the piece is oversized, the site has a two hour delivery window, or the last 50 metres need a forklift and a plan.

What it includes

  • Oversized and heavy cargo planning
  • Forklift coordination and delivery site restrictions
  • Cross-border trucking to reach the right service
  • Unpacking and packaging disposal on site

Just as important

What this package is not

If your need is on this list, say so early and we will point you at the right one instead. A package that quietly does not cover the thing you needed is worse than a slower conversation at the start.

The first thing we will ask you

What has gone wrong in previous deliveries?

Usually bought by

Get a quote

For when standard delivery does not apply to your cargo.

Tell us the cargo, the lane and what makes it awkward. If this package is the wrong one we will say so, which is usually the fastest way to a useful answer.

Your details

Includes your name, company name and email address

Shipment route

Includes your pickup location and destination

Cargo type

Includes the type of cargo you are shipping

Special requirements

Includes a short note about your challenge

Timeline

Includes your desired timeline

Your quote

A tailored response based on everything above

Velonex icon

Corporate logistics partner

Trust, clarity and operational follow through for complex cargo.

The rest of them

Other service packages